• Skip to primary navigation
  • Skip to main content
The GIS Blog by Nobel Systems

The GIS Blog

All about GIS, Cloud Solutions, Mapping, Business Intelligence, Geospatial Analysis

  • GIS Technology
    • GeoViewer
    • GIS Billing
    • Public/Community View
    • Spatial Analysis
  • Utility Management
    • Water Utility Management
    • Wastewater Management
    • Utility Case Studies
  • IoT
  • AI
  • News
    • Featured
  • Contact
    • Subscribe
  • Show Search
Hide Search

GeoViewer Update: New Customer Feedback System [video]

Laura Tate · Leave a Comment

We’re happy to announce the latest update to GeoViewer! Now you can submit feedback or report bugs easier through the GeoViewer Mobile app or on GeoViewer Desktop. Watch the video to see how it works or follow the instructions below:

Table of Contents

  • 1 Here’s how to use the Customer Feedback Option
    • 1.1 On a Web browser: 1)  Log on at https://new.geoviewer.io. Click on the top right 3 dots:
    • 1.2 2) A menu will pop up. Click “Report a Problem:” 3) Clicking “Report a Problem” will open up the Geoviewer Support Portal where you can submit a ticket:
  • 2 On the Geoviewer Mobile App
    • 2.1 1) In the mobile app, click on the “bug” icon on the top right of the mobile dashboard. 
    • 2.2 2) A menu will open that contains several options. Here you can create screen recordings and screenshots identifying the problem and send them directly to Nobel. Once the issue is fixed, we will contact you directly through a chat on the mobile app.

Here’s how to use the Customer Feedback Option

On a Web browser:
1)  Log on at https://new.geoviewer.io. Click on the top right 3 dots:

GeoViewer Customer Feedback Desktop

2) A menu will pop up. Click “Report a Problem:”
GeoViewer Customer Feedback Desktop Step 2
3) Clicking “Report a Problem” will open up the Geoviewer Support Portal where you can submit a ticket:
GeoViewer Customer Feedback Desktop step 3

On the Geoviewer Mobile App

1) In the mobile app, click on the “bug” icon on the top right of the mobile dashboard. 

GeoViewer Mobile Customer Feedback 1

2) A menu will open that contains several options. Here you can create screen recordings and screenshots identifying the problem and send them directly to Nobel. Once the issue is fixed, we will contact you directly through a chat on the mobile app.
GeoViewer Mobile Customer Feedback 2

Got a Question? Contact us at support@nobel-systems.com

Visit Nobel-Systems to learn about the full range of GeoViewer water utility management software options.

GeoViewer, Water Utility Management App update, GeoViewer, GeoViewer Customer Feedback option, GeoViewer Mobile, GeoViewer update, Water Utility Management

Get the Free Guide!

Water Utility Management Software | A guide for water utility managers and wastewater treatment plant operators.

Water Utility Management Software


Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Subscribe to Our Blog

* indicates required

The GIS Blog

Nobel Systems, Inc. © 2023

  • About
  • Contact
  • Phone: 1-909-890-5611
Subscribe for Updates!

Get the latest from The GIS Blog delivered to your inbox.

* indicates required



 

 

 

 

 

Water Utility Software Guide